UX is important for business applications too
One of the hardest parts about building software for people is the people. The last couple projects I have worked on have been user oriented data exploration tools (generally speaking, one was for a marketing group and the other was for an automotive firm). In both cases there were two overarching questions that had to be answered for every feature we implemented. The questions were what would a new feature do and how would a user use the new feature. In a version of form over function we discovered that a number of times how a user would use a feature to find data would influence how it needed to be implemented. ...